ORDERS OVER $200 SHIP FREE TO US & CANADA

FAQ

Sales

ALL TRANSACTIONS ARE FINAL SALE.

Item Condition

We offer an array of new and used products. The exact condition of each item is outlined in the product description. If you have any questions or concerns regarding condition, please reach out to us before purchasing.

Garment Sizing

When dealing with vintage clothing, often the tag size does not correspond to the true size of the garment. To help you with this, detailed measurements are included under each listing. 

Shipping

All orders placed with Working Order Inc. will be promptly shipped within 0-2 business days. All orders are shipped from Toronto, Ontario, Canada. 

Canada: $10 CAD via UPS Standard (Estimated 2-5 Business Days)

United States: $10 USD via UPS Standard (Estimated 2-5 Business Days)

Rest of the World: Rate calculated at checkout. If your country is not available for shipping, get in touch with us and we'll sort you out! 

UPS Express (1-day shipping) is available for an additional fee. 

Order Issues & Refunds: 

All items sold at Working Order Inc. are FINAL SALE.

If there is an issue with your order please email info@working-order.com and include your order number along with the issue. We will do everything possible to make it right. *Please note that sizing is not reasonable grounds for a return as measurements are provided for all garments*

Lost/Stolen Packages

Working Order is not responsible for lost/stolen packages. If your package was lost, please notify us immediately so we can place a claim with the shipping carrier on your behalf. 

Offers & Discounts

If you would like to make an offer on one or more of our items, contact us via email or instagram, @workingordershop. We are more than happy to try and work something out with you and create bundle deals if you're interested in more than one item. We also encourage you to sign up for our newsletter where site-wide discounts will be periodically offered. 

Buying?

If you have item(s) that you are looking to let go of we are always interested! Please send us an email at info@working-order.com or DM on instagram @workingordershop with the following: Images of the item, condition, size, and desired price and we'll get back to you :)

Consignment

We do offer consignment services. Please contact: info@working-order.com or via instagram DM @workingordershop to learn more about our consignment process. 

Reviews

We have been operating on various buy/sell platforms over the years and have received hundreds of positive reviews from clients. To learn more, feel free to reach out to us via email or instagram. 

Authenticity

All items offered for sale at Working Order have been thoroughly checked for authenticity and are guaranteed to be 100% authentic. 

Chargebacks & Fraud

Unfortunately from past experiences, we are aware of the threat of chargebacks and fraudulent orders. Please note that we take this issue very seriously and if a fraudulent order attempt is made, your order will be promptly cancelled and your information will be forwarded to your local authorities with potential for further legal action. 

Payment Methods

We accept all major credit cards and PayPal. To ensure your information is protected, we follow the highest level of data security, PCI-DSS Level 1. 

Disclaimer

Working order is an independent re-seller of new and pre-owned garments, publications, collectibles, accessories, and footwear. All items offered at Working Order are strictly for re-sale purposes only. As a re-sale shop, we are not affiliated, endorsed, or associated with any of the brands offered on our website. The names of these companies, as well as related names, marks, emblems, brands, and images, are registered trademarks of their respective owners.